Has anyones York Poto points show up for either the clickthrough or a purchase?

I have had a MyPoints account for about a year now and have never had a problem with them. Up until now I never made a purchase, I just got the free points for clicking. We'll I decided to join York Photo and get the 500 points for making a purchase. I did everything as I was supposed to and waited well past the 6 to 8 week post time. No points posted. I received and clicked on at least three different clickthrough ads for York Photo sent by MyPoints but NONE of them showed up. It was like York Photo didn't even exist with MyPoints.

I emailed MyPoints with all the info including their ad and my receipt and they refused to do anything. I explained the issue again and again they refused. The points I would have earned would have gotten me to my award level where I would have cashed in. Now I have to wait a bit longer. I know it's not that big of a deal but I think they should live up to their promises and if their system messes up I shouldn't be penalized. In the future I will have to make sure every time I click or purchase that it shows up immediately I guess. Bad job MyPoints.