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Caribbean upgrade confusion
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Feb 3, 2004, 6:38 pm
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HKG_Flyer1
Join Date: Mar 2001
Location: Dallas
Programs: AA PLT/5MM; AS MVP GLD 75K; DL DM; EK SLV; HHonors DIAM; Marriott GLD
Posts: 4,092
I spoke to SMS, and at first was told that the flight wasn't eligible for upgrading. When I gently pressed further, the agent double-checked and confirmed that the flight was eligible and I should just call to be put on the upgrade list.
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