Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,824
I have added comments. On one or two occasions, they haven't read the comments. I have discovered if I need something, I have to contact the hotel directly before I arrive.