My most humblest apologies if this has been addressed elsewhere. I did a search and found nothing.


Has anyone encountered problems with the 1,500/2,000 bonus points at selected properties posting to your account? I had two recent Hyatt stays in the Chicago area and, in neither case, did the 2.000 bonus points post without a call to Hyatt. That means I'm 0-for-2. Note, I waited two weekss before calling.

Hyatt quickly added the bonus points. They told me that it is the responsibilty of someone at the property to note/request these bonus points and that sometimes they are busy and forget.

First, it is open to every GP member and doesn't require registration (unlike UA 1,500 miles, which, BTW, posted w/o problem). So why does it rely upon property input? Second, since when is the fact that a property is too busy an excuse?

The latter points are just me ranting, but has anyone had posting issues?