Originally Posted by B1
I had a charge that shouldn't have been there on a Marriott PL stay. I faxed the bill to the hotel (and you should also fax the Priceline statement) and told them the issue in a note. They corrected it and apologized. Things happen. They are not crooks. Just document it to the hotel's accounting office. Priceline can't do anything more than you can.
I think it won't get corrected. I contacted Priceline and they say that they contacted the hotel and that the only charges that we're charged to my cc was my parking and that they cannot help me further.
When I called the hotel they said the same thing... that they did not charge anything else than parking. They did not return my calls after that. All sides say they don't know anything about the other amount. The amount charged is a little lower (not the exact amount) than the price I paid on Priceline, so I would not be able to say that I was charged twice. Clever aren't they? I think this is a scam from the hotel directly because if I add both those two charges my price is about the same as the regular rate charged by the hotel. I don't think I will use Priceline again, I guess I will have to live in the world of rack rates!
