Last summer I wrote a review for tripadvisor of a restaurant where I had a wonderful experience, Bradley Ogden's at Caesar's Palace, where the chef made up a special tasting menu for our party. I wish I had thought to send a copy to the management, so that the staff could be properly thanked. I didn't even think of it and it would be so easy to do!
Originally Posted by Standby4321
With hotels, I frequently write reviews on Tripadvisor. When I am giving a place a great review, I send the link to the hotel manager and I try to name particularly stellar empoyees if I feel they should be singled out. I frequently hear back from hotel managers who appreciate sharing the compliments because they help employees to stay motivated when they know their good work is being recognized. I rarely send complaints unless I really feel short-changed.