I'm currently a 1P who recently wrote UA a complaint letter with the following main complaints regarding a recent itinerary:

1. Downgraded from Y+ to Y- on one flight even though I had pre-booked the seat in Y+.
2. No RCC access granted on return journey even though I was entitled (*A Gold)
3. Personal TV did not work on both international sectors.
4. Elite check-in queue on return journey not staffed so had to use main security queue.

My response was a bunch of form letter style apologies and 10,000 miles. I really don't think that 10k is worth much of anything to me. I don't want to be petty but this trip really was full of problems and I'd really prefer something better along with a sincere response. What do you think these complaints are worth in terms of compensation?