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Old Jul 11, 2006 | 4:05 pm
  #14  
NC Flyer
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Join Date: Dec 2005
Programs: BA GGL, UA Lifetime Gold, (Fond memories of) SPG Lifetime Plat
Posts: 259
My parents were downgraded F to J DXB-LHR recently. Compensation was difference in fare paid and a voucher for J return LHR-DXB. No amount of effort persuaded them to offer a return in F. J might sound OK but is not worth much if you are 80+ and the whole point of shelling out for F was to be able to lie flat.
Compensation rules change with departure point - my guess is consumer protection is less robust in Africa than other parts of the world.
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