Originally Posted by NoWindowSeat
Just a short word of warning, I visited CX office in MNL last year (I think just after they had been relocated) as I needed them to touch my DONE ticket a bit, it was a total madhouse without any priority etc. for OW elites, well over 100 people (waiting numbers) in the place, others screaming, others sleeping. Reserve some time should you need to visit that office. I really hope it's not such a circus always and I just hit them on a bad day...
oh, that wasn't a bad day, that was probably average. With CX being the largest foreign carrier in the Philippines, you'd think that they'd get a bigger office.
In my experience, it's far easier to just call the CX office in Manila. The numbers are posted on their website.