Originally Posted by roadwarriorafrica
I am flying with a colleague this Thursday from Nairobi to Dubai, and then onto Gatwick in First class. I just got a call from the EK office saying that they have been advsied due to technical reasons we have been downgraded to business class on the NBO-DXB leg. When I asked her what aircraft they are using, I was told it is a 340-300. I do not know of any EK aircraft with no F on a 340-300. She then said that they were only allowed to sell the business class cabin.
When I asked her for compensation, she said she will have to check. Does anyone know what sort of compensation we can get?
I just checked your itinerary and indeed, both flights out of NBO are operated by 343s with no F cabin.
[KVS Availability Tool 2.2.1/Gold - Amadeus: AUA]
Code:
NBO Nairobi Metro / Nairobi Jomo Kenyatta Int'l KE = NBO WIL [HKNA]
DXB Dubai AE [OMDB]
DO 06 Jul 2006
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- --------- ---- --------- ---- -- -----------------------------------
EK 718 NBO 00:45 DXB 06:45 343 0 J7 C3 Y0 W0 M0 B0 K0 H0 Q0 L0 T0 V0
EK 720 NBO 17:15 DXB 23:15 343 0 J4 C1 Y9 W9 M9 B9 K9 H9 Q9 L9 T9 V9
On Friday 7th, they are offering First Class again - strange
[KVS Availability Tool 2.2.1/Gold - Amadeus: AUA]
Code:
NBO Nairobi Metro / Nairobi Jomo Kenyatta Int'l KE = NBO WIL [HKNA]
DXB Dubai AE [OMDB]
FR 07 Jul 2006
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- --------- ---- --------- ---- -- -----------------------------------------
EK 722 NBO 00:45 DXB 06:45 343 0 F0 A0 J7 C7 Y9 W9 M9 B9 K9 H9 Q9 L9 T7 V6
EK 720 NBO 17:15 DXB 23:15 332 0 F4 A4 J7 C7 Y9 W9 M9 B9 K2 H0 Q3 L0 T0 V0