The prestigious SKYTRAX awards

Airline of the year, Emirates drop to 5th.

The only top award for Emirates was the best in-flight entertainment for the ICE system but just what percentage of the fleet has ICE?

Is this a wake up call for standards on Emirates, to be beaten by British Airways must be sounding warning bells in Dubai, the one thing I have read on this forum time and time again is the brick-wall and poor attitude from customer service centers outside Dubai.

Let’s hope Emirates take note and standards will rise again.

BB