Originally Posted by SchmutzigMSP
General boarding works
horribly on the A332/B742, at least in my experience in the past month. Yuk.

General boarding with heavy overhead usage appears to be the issue. Plenty of causes of why people carry on so much luggage, plenty of reasons why people have trouble loading carry-on.
NW can't
fix the problem until they
identify the problem...
Steve B.