FlyerTalk Forums - View Single Post - Has Delta contacted any defectors?
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Old Aug 18, 2003, 5:47 pm
  #12  
number_6
Original Member
 
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Portland1k:
It is incredibly baffling to me that no one has seen that a customer that flew 100,000+ miles with them last year is a good prospect...even if we flew ZERO YTD. Remember, it's a lot cheaper to get me to fly on DL than it is to find someone new. It's a though nobody at DL every took a marketing course.</font>
Once they see the Portland zip code they know it is a lost cause ...

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