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Join Date: Sep 2002
Location: LAX/TPE
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Posts: 42,205
Ummm, thanks Bert...
not backpedalling...just clarifying. I was not attacking DL for creating CAPS-II, I was challenging their judgement for enthusiastically rolling out such a customer-hostile program in light of an existing soft market.
I think my concern and question is valid...it does not appear to make sense to run with this hot potato, when the overwhelming majority of your potential customer base thinks it's a bad idea.
Just curious...does anyone in this forum who is still a regular, loyal DL customer, welcome CAPS-II and welcome the prospect of being profiled in this way?