Originally Posted by luxury
Pro's:
Probably the best value luxury hotel in Bangkok
Well appointed rooms
Excellent breakfast buffet
Decent concierge service
Con's: -The coldest check-in experience ever in a luxury hotel
-Mediocre service (the Four Seasons BKK is miles ahead in terms of
service)
-shoes were unshined despite putting them into that cute
security concern box, putting on the switch AND calling
the relevant department
-dated and staid decor..... the rooms felt generically international 5
star -- I felt I could move the Pen BKK into Shinjuku area of Tokyo
and it would fit in there too....
-a room service menu with nary any Thai food on it!!!! In this respect,
the Oriental and Four Seasons shine....... why come to Bangkok to eat
supreme of chicken???

When we were in BKK last year, we went to see if we wanted to stay there when we returned to the city for a day at the end of the trip. We felt the same way you did about the generic decor, which really made us not want to stay there in Bangkok.