complaints BA
Hi Folks
Has anyone experienced a good response , after filing a complaint with BA.
The reason I ask this , is 'that I have had nothing but problems trying to sort out my 2nd Trip with BA turkey since March , and with Brenmen taking over more problems .
I have tried to be very diplomatic about the whole ticket issue , with the staff not knowing their own rules to the point it dragged on to the fare increase as of 15th of April .
I have now been told after booking that the total cost for a DONE5 including taxes is euro 6,800 or roughly 4,700 pounds, which I duly paid , but I am still awaiting an email several weeks now about all my concerns for delays etc , with no response , what does one do in this situation , all advise greatly recieved
Kind regards ELO