Hard to believe as I toggle back and forth between the MLL and Gate 137. The airport has been shut down due to thunder-storms (understood) but AC does not have a clue on what to tell pax. My flight 137 is still scheduled to leave at 1800 for YVR (it's now 1758), the display shows it leaving on time, the folks at the desk haven't got a clue of what's happening and the gate manager suggests staying in the lounge. At this late stage why not at least tell pax that there will be a delay? I'm probably missing something here.

AC seems to be continually unable to deal effectively with pax