Originally Posted by barry willis
IF you have made a complaint then they has just stopped replying. This has happened to me now. They give all sorts of excuses like "the cabin crew are Muslim and do not drink alcohol and therefore do not know how to mix alcoholic cocktails" I would suggest emailing on a daily basis, that has worked for me.
I didn't make a complaint, but I was trying to get some specific questions answered. Maybe I am lucky (or have very low standards), but I have yet to make any complaints against any airline (apart from United Air [sic]!).