Where did anyone say anything about training?

The chances are, this was the first time that the FA had flown on the A340-500. So the Purser was just giving the FA a demo, showing how good the F class seat is. No training involved.

The cabin crew are there primarily for safety reasons. They are not there as trained bar tenders or cocktail mixers. Neither are they trained to the standards of a top class waiter/waitress.

I see now why most FA's prefer to work in the Economy sections. The F class passengers will moan and groan about anything.

No wonder Emirates take an age to respond to complaints, if their complaints section is clogged up with this sort of nonsense.

Cheers,
Rick