FlyerTalk Forums - View Single Post - EK "Customer Affairs" the useless.
Thread: EK "Customer Affairs" the useless.
View Single Post
Old May 16, 2006 | 3:54 am
  #31  
barry willis
 
Join Date: Nov 2002
Location: Australia
Posts: 138
Originally Posted by jakesterUK
I emailed [email protected]. The first time I emailed them was on the 1st January, and the reply came on the 4th March (two months) - the reply came from [email protected]. The second email was sent on the 1st May, and the reply hasn't come yet.

If it was really urgent, I wouldn't have e-mailed, but 2 months does seem a bit long... Sorry about my exaggeration earlier, as it turns out it's 2 months...
IF you have made a complaint then they has just stopped replying. This has happened to me now. They give all sorts of excuses like "the cabin crew are Muslim and do not drink alcohol and therefore do not know how to mix alcoholic cocktails" I would suggest emailing on a daily basis, that has worked for me.
barry willis is offline  
Reply