They are both still online in the HK section. scmp.com always updates its front page with new stories in the afternoon to attempt to differentiate the online version as a "round the clock" news source from the once-per-day print version.

I liked the quote from one Ms Hira:

"My driver in economy class told me the situation was even worse there"

The whole story as told by her just had me thinking "I'm glad I wasn't sitting next to her for those 4 hours!" (but then if I read the above post correctly it was Globalman (aka Mr Hira) who had that pleasure). I wouldn't be at all surprised if she used the "don't you know who I am" line to the cabin crew to get priority with the ice and damp towels

As far as I can tell the Cabin Crew seemed to have been doing everything they possibly could to help people out.