.. of course that title line was tongue-in-cheek ...

No, I haven't received a "big box"

I also never received the "mass apology" of 5-10000 miles.

I've been Platinum for 3 years now (originally comped at the start of the year, but earned BIS Plat that year and have maintained it since). I won't mention here that I'm "riff-raff" Platinum

In my flying NW (always a connection both ways), I've only been delayed over 2 hours one time ... a mechanical out of PHX that caused an mis-connect/overnight at MSP. Other than my hotel & next day flight arrangements already completed when I arrived MSP (we wern't that late, I watched by connection flight push out 2 gates away as we were pulling in), I never received any kind of an apology, "make-up miles", nothing. In reading this forum, it seems that "apology miles" are the standard (tho the amount seems to vary wildly). I just wonder if my account is truely flagged as the equivilent of "riff-raff" (discount fare) so they ignore me ???