FlyerTalk Forums - View Single Post - A small courtesy appreciated

Apr 29, 2006, 3:23 pm

#8

X3Skier

Join Date: Apr 2006

Location: Ohio and Colorado

Programs: AA Gold MM, DL Gold, US MM, HH Gold, Starwood

Posts: 953

Same problem and resolution

Quote:

Originally Posted by fly72

I would write a letter of commendation.

I have screwed up not a few times like the OP on both AA and DL and each time, I have been able to get the error fixed. Each time, I have sent a note of thanks via the AAdvantage or Sky Miles email system thanking the CSR's for helping the fumbling customer.

Each time I got a nice email back. ^