I am very upset with Gexa Energy! I signed up in January to get the AAdvantage Bonus Miles and was excited to use my HH Amex to start paying my bills. I did not sign up for Auto Bill Pay and decided I'd rather forgo the extra 1000 miles. I sat down today to pay my first bill and to my surprise, there is a $4.95 convenience fee per payment transaction to pay by credit card either online or by phone. I called their unhelpful customer service line and talked to Rosa. She said that Gexa was aquired by Florida Power and Light and since February they have been outsourcing the credit card payments and charging the fee. I was not notified or given a choice and nowhere on the www.powertochoose.org site does it mention fees for paying by credit cards. I asked to speak to a supervisor and was told that none were available and they would have to call me back. I am waiting. Gexa does not charge a fee for auto-billpay by credit card (YET). I may resort to that...but of course they will not give me the extra AA Bonus miles since I did not initially sign up for it (according to Rosa).