Originally Posted by ajnz
That seems very bizarre.
Yes - that was pretty much my reaction!

(and of many other passengers from what I saw)
Originally Posted by ajnz
That said, you are entitled to 20KG AKL-SYD in economy, with as many pieces as you want. If you are *G (you don't say), you should get 40KG with as many pieces as you want... as far as I know/have seen, anyway.
UA Premier.
Air NZ checked luggage allowance.
Yes - I of course had a look at this as soon as I got home. As I mentioned, having just completed the other flights with no issues, I was surprised to be told this on the final leg. Also the carry-on limit surprised me - but that is the rule.
Originally Posted by ajnz
Were you checking in at the premium counter?
No - at the regular counter.