Originally Posted by VideoPaul
YEECH! I haven't dealt with bangalore in the past when calling NWA, but I do most of my booking online exclusively. This must be a recent development becuase the call center contacts I hae had with NWA have been in North America.
They still are. This comment was referring to having to call Delta, not having to call NWA. I have never gotten an outsourced reservations agent on NWA.