I'm just remembering old posts here about gate agents who failed to retrieve upgrade certs like SWUs and VIP2s. That kind of puts the morals in question.

In my case, I had an award flight which ended up being massively delayed and I had to re-booked a flight leaving the next day. AA then credited me with flight miles [business class, no less] for that flight, even though it was award travel.

Now, AA has gone even further because their computer system apparently noted a discrepancy about why only 1 flight segment posted miles. Instead of deleting those miles, I wound up with even more miles.

So now, I have an extra 8k miles, which is also ~6.5k Q-points, in my account and it's a bit of a dilemma. I justified the first mileage mistake AA made as compensation for the 1 night delay. This 2nd one is harder to justify.

What do people think?