So far Intelligentsia is not doing so well. I'm not home during the day, so I requested that they waive the signature requirement so that UPS could just leave the package. Intelligentsia didn't do it properly (in the UPS shipping system), instead they just put a note near my address which the obstinate UPS drivers ignore. So now I basically have no way of getting the coffee as no one is really ever home during the day and I have no way of getting out to the UPS center to pick up the package.