i'll air this and move on. ha and aq might give back to community or employees, okay. but they treat their customer like crp. their best customers. these are lame companies. the lamest. i'd switch from ha (where i'm pualani platinum) to anyone else in a heartbeat, but it is all based on where you live and where you fly. so i make the best of it. but i have zero loyalty to them, which is exactly what they have shown me.

ps. we flew over 100k miles with ha last year.