Originally Posted by DisgruntledDLPM
Delta's Journey Control is controlling my journey to other airlines at a rapid pace. I can't argue that their new revenue management software isn't working - it has already generated more revenue for American, Northwest and Continental.
All of whom employ their own version of Journey Control...NWA being among the worst.
carm100, sorry you're just learning about this the hard way. Do a search on "journey control" and the resulting threads should catch you up nicely.