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Old Feb 22, 2006 | 1:33 pm
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sierranevada
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Join Date: Feb 2006
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Problems booking E+ seats

Need some expert help here. Just booked r/t OAK-DEN-SAT for 8/31 returning 9/4. Both husband and I are 2P and are traveling with our son and my sister. Tried to book all four of us in E+ - website shows lots of open E+ seats. Went through whole itinerary, chose E+ seats, hit purchase and got booking confirm that kicked all of us into E-. Called 2P line - was told all E+ seats booked so website must be wrong! I know united.com is not the best but could it actually show 22 available E+ seats when there aren't any? I told rep I wanted to hold for supervisor. After holding,he is now are saying that it can be done but that they have to split the reservation into 2 separate reservations. This whole process has taken about 30 minutes from being kicked out of united.com three times to holding for 20 minutes with call center. Do I really have to split reservations to get E+ seats for us all?
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