Originally Posted by DeltaFlyingProf
I cannot find the link right now, but yesterday I saw on skytrax that SU got the "Worst airline award" for 2005. They also had it in 2004 and I can't tell before that

But they did win the skytrax Onboard Service Improvement Excellence, it even says they surpassed many of it competitors in europe.
Here is the link:
http://www.airlinequality.com/2006/SkytraxAwds.htm