First off, I've been "lurking around" on this site for a month or so picking up tons of great info - so huge thanks to all the Moderators and members here for establishing such a great site!
After reading everyone's experiences here in this thread, if I was not already a MyPoints member, I would probably not be likely to join at all. But I figured I’d jump in here because my experiences with MyPoints has actually been very good. I have yet to have any major problems – almost everything (e-mail clicks, portal purchases, etc.) has shown up within a day or 2. There was one purchase (a $70 purchase through Overstock, which through their Holiday Instant Win game I won double points…Overstock is normally 10 pts/$ so doubled made it 20 points/$). So it was around a 1500 point purchase that never showed up…so I contacted them about it (using the link in my account statement), received the auto response pretty quickly, then received another response probably 3-4 days later informing me that the points had been posted. I logged in to check, and sure enough, they were there. Between that purchase, a 3500 point offer for signing up with PeoplePC internet (just paid for one month at $5.97), and several other shopping portal purchases, I made my way up to 10,000 points in about 2 1/2 months. It was February 4 when I finally broke 10,000 points, and submitted a request for 5,000 United miles. I then received the automated response that I should be contacted within 72 hours. Although I didn’t hear anything in 72 hours, I did receive a response on the February 13 (5 business days later) that said:
Thank you for contacting MyPoints Member Services.
Rest assured your United Mileage Plus redemption is being processed. Please allow up to 7-10 days for the Miles to post to your United Mileage Plus account.
If you have not seen the change in your Mileage Plus account within the specified timeframe, please provide your United Mileage Plus account number and we will be happy to contact the vendor on your behalf.
I just logged into my MP account today, and sure enough, 5000 additional miles had posted. So, overall, my experience has been pretty good….I wonder why everyone else’s here is so drastically different..??