Hello everyone,

I want your opinion about this problem I have. I am a Skyteam Elite Plus member (AeroMéxico Club Premier Platinum) sice last November. However, I don't know for what reason, my Elite Plus status is not being reflected on the Skyteam partner airlines reservations system. This is bugging me a little bit since I can't have access to Elite Plus benefits (priority seating for instance). I made a reservation on Air France and they cannot give me priority seating since their reservation system does not refelct my elite status. AeroMéxico says that my status is on their reservation system ant that the other airlines should see my status. This is not true since I tried to do a reservation on CO and tried to assign myself priority seating without success. However, my mother in law (who is a Skyteam Elite member <-> AM CP Gold) could get priority seating on the same itinerary!!!

So can anyone help me or give an idea on how to solve this problem?

Regards from MEX

cmercier