Originally Posted by Wongo

Just checked in on CX881 from LAX-HKG with my mother.
When we checked in, we requested for a upgrade for her then she said if we moved our flight we can have a op-up to J. So we was thinking great! After the check-in staff took our boarding passes. While this was happening, I was telling my mom the Emerald was well worth it...
THEN... then checkin agent came back and said it was a mistake they wanted 883 Y pax to go to 881 because it has been oversold. sigh...
Then we request an upgrade using my mother's Asia miles for herself only. After another 5 mins toyng around, the agents came back and said not enough points. blah... I was so sure she had just enough to get an upgrade.... So I stormed out of that area, now a bit piss.... I went and paid $3 to use the internet at level 4 where the food it. After confirmed I was right... ran back to the same agent again and asked for an upgrade...
So she took off again... after another 5 mins... she finally found out why she cannot process the upgrade... my mother was booked on a N class... good one... End of story...
Well, I was happy for 5 mins.. nothing more nothing less... now juse dissapointed sitting at the CX F... which is much better then the zoo in the CX J.