Originally Posted by SkiAdcock
socrates, not to argue but it says rate rules in the above - if the person clicks on 'rate rules' presumably it means that (and then includes the cancellation info as well). And usually if ID is required, it's listed in the 'rate rules'.
My guess is the hotel did not load rate rules but you are correct that the hotels cancellation policy is automatically included when selecting the rate rules icon (no offense was intended to the OP, I was just clarifying that those weren't the rate rules)