Originally Posted by UAzip

I just booked a ticket online and imagine my surprise to read the confirmation email message and see a banner at the top of the message with the AirTran logo and the words "Preferred Customer", and then this message above the flight information:

"As a preferred customer, you may be eligible for priority processing at the airport security checkpoints. Please check with an AirTran Airways crew member for local details."

Never seen that before! I don't fly AirTran nearly enough to have elite status or anything; what would trigger the "preferred customer" message? A mistake? Not that I'm complaining, but just wondering....