Originally Posted by J.Edward
While I don't think I have a good answer on what one should do next time (if such an answer can even exist), if it were me I'd simply post something along the lines "Has anyone else seen the Hold Button?"
Wow! The FlyerTalk
within FlyerTalk! Who knew!? (This is getting more interesting than an
X Files episode!) How 'bout including good ol' RNE in your underground PM network of tidbits? ^