LH Damaged Luggage. Suggestion?
Several montsh ago LH damaged my luggage, very severly. They had me sent it off to the place they contract with for repair and they said they couldn't do it and it needed to go to the manufactuer. It really is beaten up, and it was new (5 months old).
I have sent several letter to the LH office at LAX (where I filed my claim) and I haven't heard anything. It has been nearly a month, the phone number they gave me just rings and rings....any suggestions?
This was an expensive piece of luggage and I was in FC. Thoughts?