Originally Posted by cedric
I have had similar levels of service in PHL. The problem is not the service, but rather the higher incidence of situations requiring special attention at PHL.
To some extent, yes. However, I feel that PHL tends to be significantly more apathetic to situations then other airports, especially CLT. This experience extends beyond special services to TAs amd GAs too. Gosh, I barely even receive eye contact from reps in PHL.
I'm excited to hear that you've had positive experiences in PHL. It's not all that common.
-GH