So on December 6 I completed the trip that should push me "over the top" for select status. My next trip is tomorrow, and I wanted to have the select status reflected in my profile so that I can begin to take advantage of its benefits.

I called AGR customer service and was told that there was no way he could post tier points - I explained the situation (and indeed, this is something that Starwood, AA, UA and others have done for me in the past) and he said that no one in the call center has the ability to post tier points; only the "processing group" in New York. Of course, he said there is no way to call there.

Has anyone had any success in this area? It'd be a shame to miss out on my benefits tomorrow simply because their system takes forever to post.

Thanks in advance,
Lewis