So after something like 15 calls, I called again tonight, and now this person is telling me I didn't pay my annual fee after I signed up for the card last year. For one, thing I don't believe it. But secondly, why would it take that many calls before anyone even mentioned such a thing??

Can anyone tell me - doesn't that fee automatically show up on a statement sometime after you sign up for the card? Or was there a separate bill sent? I have paid every statement on time and am pretty sure I remember the $85 fee from last year (as well as this year). If for some reason it was the case that I didn't pay it, wouldn't it be their fault for not having charged me the fee??

I am thinking strongly of closing my account. But am annoyed that if I do, I already paid that $85 for this year.