On a 12+ hour flight my B/F seat did not work. Reclined somewhat but no leg rest etc. It would not even return to an upright position.

I have just received the "compensation" offered by CO: a $50 voucher for a CO flight.

This is outrageous and even insulting.

Does anyone have an email to the head of Customer Service or maybe the COO of CO.

I can't believe that CO actually considers this fair compensation on a B/F ticket.

Any help greatly appreciated.

Shofar