My wife bought the ticket on LOT Polish Airlines over two month in advance.

They called her and said the first flight is going to be cancelled so they provided options:
- go to Warsaw two days in advance and live in the airport waiting the next flight (my wife needs a visa to travel within Poland so she cannot leave the tranzit zone), be like Tom Hanks in the Terminal;
- go 4 days after the planned date;
- ticket cancelation and partly refund due the ticket is not refundable (they can refund LOT operated flights minus service fees, cancellation fees, etc.). The whole trip was bought from LOT and it was a single credit card transaction.

But we are not comfortable with no of the options because we have booked a hotel in New York City and I bought the ticket for myself and the ticket for her from NY. Definetely my bookings are not refundable.

Counting two days as a significant dalay we asked the airlines to provede the seats on another airlines and we did provide several options (all of them with star alliance member like LOT) that are available on the date of the planned trip, but LOT rejected all options.


we decided to buy a ticket on other airlines due time is running and fewer and fewer tickets are avalable for Christas and New Year holidays.
The ticket price now is over 50% more that it was a month ago.

So the question how to make LOT paying for our extra expences. Now we paid about $850 to LOT for the ticket and they can refund about $200. Also new ticket is over $1000.


Thanks