Originally Posted by rkenyon
I stay at the Heathrow Marriott quite often (probably around 25 nights this year), and the points never, ever post automatically. I have to wait the obligitory 10 days, and then fax my receipts off to the London customer service centre.
I also stayed at the Renaissance at LHR a couple of weeks ago. That didn't post either.
Cheers,
Rick
I think it is a common problem with all but a few of Marriott property's in the UK, having stayed 45+ nights (all over the UK) so far this year only about 3 or 4 stays have posted automatically without me phoning MR.
On the plus side though I’ve received the "Platinum Arrival Gift Bonus" of 500 points on a fair few occasions despite only being silver, soon to be gold
once I’ve finished chasing them for the missing nights.