<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mrtruman:
to answer the question above two agents said basically the same thing. I got the impression they meant to simplify it.
They were responding to comments I had made about how they must deal with this (fixing elite postings) all day long.</font>
Simplify the Elite program, or their internal tools to correct mispostings?
I think they're talking about their internal systems.