I have had to call the gold elite line several times about my elite qual miles not posting.

An example being a trip I booked on line, had to call the .com help desk because I got an email telling me to after I purchased. It was (b) class. So I fiquered I get full segments miles either way. I was wrong.

Ive called around five times and had to fax documents.

Last to phone call agent said (different agents) "dont worry sir changes to the elite qualifications are coming."

Any ideas what is in the works or is this b.s.