Originally Posted by fromYXU
Just flew through DTW yesterday. First time in a while. Great airport still! But the monitors showing flight information... Many were green/yellow and almost impossible to read. After four years of constant use it is time to change them.
Being from DTW, I watched the new airport terminal grow and become a world class facility. However, over the past 6 months, things have gone downhill. I don't know if it's NW or Wayne County but it's starting to appear more and more like the old (third world) terminal.
Monitors are out or can barely be viewed, sidewalks are out of service, most of the faucets and soap dispensers don't work... What's going on?
The new terminal is beautiful and efficient but if maintenance is ignored, it will become like the old termninal in a brief time.
As an aside, over the past two years, I have sent email to the addresses on the airport's web page and left voice messages with suggestions, complaints and questions. I have yet to receive a reply to anything.