I attained silver status in November, but nerver understood what all the complaints were about with the new onepass program. Well now I do, I continued my weekly trip from ewr to buf and pay whatever is available online or sometimes call. When I checked my account it didn't show all of my segments or miles and when I called I learned the harsh truth. The representive said if you don't book online or pay a certain fair you don't get accredited with the miles/segments. I don't understand all this B,T,U,Y etc. far's b/c I simply purchase whatever is available without much consideration to price. I just can't believe that I can pay for a flight and have it not count towards my miles/segments?????