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Old Nov 3, 2005 | 3:20 am
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kryten22uk
All eyes on you!
20 Years on Site
 
Join Date: Jul 2005
Location: London
Posts: 2,389
Marriott thinks we're stupid

Do Marriott purposefully withhold Rewards points for stays in the hope that some people cannot be bothered to check or to chase it up? It definitely seems this way.

I stayed in Marriotts 3 times in October and none of them posted to my account. I called the customer service and they said they will contact the hotel. 3 days later and no progression, as they are "waiting for a fax", they said call back in a couple fo days; how long does it take to send a fax!!
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